الوضع الليلي
9:35:40 
2024-03-25 
2369
1- Resist the urge to yell back. It’s natural to feel angry or upset when someone yells at you, but before you do anything you might later regret, try to keep yourself calm. Take a deep breath and slowly count to ten to help you manage your emotions. Remember, the less reactive you are, the more you can focus on de-escalating the situation.
2- Take a step back and assess the situation. If someone is yelling at you, it doesn’t mean you have to stand there and take it. Whether it’s a stranger, your boss, or your significant other, physically step back from the other person and decide if it’s best to walk away from them. Controlling your space and thinking about the steps you can take may help you stay calm and collected.
3- Tell yourself that you’re not responsible for the other person’s anger. Disengage from the situation to ensure that you don’t take things personally. The best way to do this is to empathize with the other person and acknowledge their anger. Focus on the pain in their face, and look at the desperation and frustration you see them experiencing.
4- Let the person know that you won't tolerate their yelling. While being accommodating may defuse the current situation, it may encourage the other person to repeat their behavior in the future. Even if you’re in the “wrong,” being yelled at is never appropriate—especially in the workplace. Instead, give a sincere apology and politely state your boundaries.
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